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The Easiest Way to
Manage
Equipment Repairs

Get greater visibility, consistency, and control of repair and
maintenance management.

What if managing repairs and maintenance was as simple as sending a text?

YES is your partner in repair and maintenance management.

We operate as an extension of your team to help you take control of your facilities when teams and budgets are leaner than ever.

The State of Repairs

YES Service is the simplest way to save time and money and take control
of restaurant repairs and maintenance.

On-Demand Repair Management

Our team is available 24/7/365 to manage every service incident for you.

Preventative Maintenance

Reduce downtime and lower costs with PM plans that actually save you money.

Actionable Data and Insights

We track all your relevant R&M data to find even more cost savings opportunities.

Categories We Manage

From equipment installation and repairs, to infrastructure, handywork and
preventative maintenance, we’ve got you covered.

Cooking Equipment

Refrigeration

Plumbing

HVAC

Fire Suppression

Electrical

Cleaning & Sanitation

Preventative Maintenance

Hood Cleaning

Handy Work

Grease Trap Maintenance

Removal

Solutions

Looking for a new solution for service and repair management?

This subscription is intended to either replace or supplement a company’s technician with an industry expert at a fraction of the cost.
The most important role of a technician is to prevent breakdowns that result in unplanned production halts and resolve any technical issues preventing production from restarting after a fault has occurred. Our categories would provide various benefits with regards to emergency service with varied response time, and visits to perform preventative maintenance.

  • This is based on the required response time aka how soon you need someone to appear after a breakdown/issue.
  • Upon an emergency call, your designated administrator schedules the next available technician to visit you that matches your plan.
  • The visit incurs no cost as long as it’s within the limit of the number of visits and concludes within 1.5 hrs.
  • During this visit the technician must determine the fastest method to resolve the issue with the machine and relay it to the operations manager who would now be able to make informed decisions on their next steps and simultaneously begin work on repairing the machine.
  • In the event that the repair takes longer than 1.5 hours, additional charges are applied.
  • This is based on how frequently the machines on hand are used. This determines how often they need to be serviced. (need to determine how much service this entitle the customer too)
  • The preventative maintenance visits are to ensure maintenance is being performed correctly by checking service logs of the machine as well as perform visual and auditory checks on the machine to spot any possible issues.
  • The technician also confirms that the machines are being set for optimal performance either with measurements and known testing methods and to address any concerns the operators or in-house technicians may have.
  • The administrator schedules the next available technician to visit that matches your plan. The visit incurs no cost as long as it’s within the limit of the number of visits and concludes within 1.5 hrs.
  • During this visit the technician must assess the state of the machine and make the necessary adjustments and relay it to the operations manager.
  • In the event that the repair takes longer than 1.5 hours additional charges are applied
  • The initial visit would be an evaluation of the condition of the machine.
  • An hour meter would be installed after the first service. These two are charged separately.

Actionable Data and Insights

At YES Repairs we track all your relevant equipment repair and maintenance data for you to find cost savings opportunities and efficiency gains.

Take Control of Equipment Repair and Maintenance

Save time and money on repairs. We troubleshoot issues with your team before you pay for unnecessary service visits, check warranty status on all of your equipment, and review your invoices to make sure you’re not overpaying on service incidents.

Want greater control and consistency? Instead of spending all that time spent tracking down vendors, getting quotes, and managing back-and-forth communication, keep your team focused on what matters. We’re 100% focused on your restaurant facilities maintenance so you don’t have to be.

$2,274,435+

Direct Cost Savings for Our Customers

ON-DEMAND REPAIR MANAGEMENT

Looking to take your business to the next level?

Calculate your score with the R&M Maturity Model.

Get personalized strategies and playbook to help you optimize your repair and maintenance strategy.

Are you ready for a new way to manage R&M?

Schedule some time with an Account Manager to see what our platform is all about.

DOWNLOAD THE REPORT

The State of Repairs

Insights from 7,000+ service incidents

The annual report on equipment repair and maintenance trends in the industry.

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